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Can Excessive Assertiveness be Harmful? Let’s begin our discussion with the assumption that assertiveness is directly tied to the introversion-extroversion scale. In other words, individuals higher on the extroversion scale tend to be more assertive, while those higher on the introversion scale are less likely to be assertive. In her book Quiet: The Power of Introverts in a World That

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Understanding the Needs of Job Candidates A 2022 article on the ConstructionDive website highlighted the growing importance of strategies to enhance employee well-being in the construction industry. The article referenced research by the marketing platform Semrush, which found that between February 2020 and February 2022, Google searches for well-being services increased by 1,300%, while employee searches for ‘how to ask

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Trust is Key in Recession Proofing Your Business What do Google, Amazon, Walmart, Microsoft, Spotify, Netflix, Ford, Tesla, Twitter, Meta, Peloton, Coinbase, CVS, Uber, Carvana, Robinhood, Nestle, QVC, Zillow, Expedia, and Game Stop all have in common? They, among many other companies, have gone through at least one round of layoffs or a hiring slowdown or freeze in the pastRead more

Beyond the Benefits Package: Offering Employees A Better Quality of Life At the turn of the 20th century, life expectancy was roughly 30 years and most people worked as craftsmen or as farmers.  They only stopped working when they no longer were physically capable of doing the work.  No need for “retirement” funds or healthcare benefits.  If you lived toRead more

Does your Business Need Energetic Employees? Did you know that your energy level impacts the type of work you do? Nearly 20% of employees say they have had to take some type of personality test during the hiring process. One of the most frequently assessed work behaviors by PSP’s clients is ENERGY (aka, Drive), which can be defined as “One’sRead more

Photo by Andrea Piacquadio What Makes a Successful Remote Employee? Flexplace/flextime, workplace flexibility, remote work, work from home – call it what you want, but even before Covid-19 catapulted most office-bound employees into, what felt like at the time, the cosmos of remote work, the trend of workers wanting flexibility in where, how, and when they work was already growing. Read more

10 Lessons from Herzberg’s Research on Motivating Employees “If you want someone to do a good job, give them a good job to do.” (Dr. Frederick Herzberg) Having a workforce that is motivated, not just satisfied, remains one of the most elusive challenges in business. According to Dr. Herzberg, what motivates people is the work itself.  If the work isRead more

Photo by Jack Moreh Why Learning and Development Should Be an Individualized Process In my last article, Hiring The Wrong Leaders Is More Costly Than You Might Think! the true cost of hiring a bad manager and the value that hiring a good manager can bring to a company. Now, let’s turn our attention to leader development. The Current StateRead more

How to Build Inclusive Career Development Programs The career development process is typically based on the notion of person-role fit and involves identifying an individual's skills, abilities, and interests; understanding personality, values, and beliefs; and then matching these variables with appropriate potential jobs or next-steps in their career development journey. However, research has revealed that, while this process holds true,Read more

Leadership Hiring: The Cost of a Bad Hire & How to Prevent it Every HR professional who is connected to talent acquisition knows that cost per hire and time to hire are two key metrics used to measure the efficiency of the recruitment process, but it only represents a fraction of the potential true cost of making a bad hire.Read more