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Why You Should Hire for the Ability to Learn Covid has magnified some of the biggest recruitment challenges and created truly historic talent acquisition and management conditions. The Great Resignation/Shuffle, the Gig economy, remote work, mental health at work, and the renewed war for talent have all sent chills down the spines of HR professionals everywhere.  Even pre-Covid, some ofRead more

The Effects of Negative Attitudes in the Workplace “Success or failure in business is caused more by the mental attitude even than by mental capacities” - Sir Walter Scott If a good attitude costs nothing, then a bad attitude can cost everything. The U.S Bureau of Labor Statistics has reported that negativity in the workplace costs businesses $3 billion aRead more

How to Design a Successful Employee Hiring Process Predicting successful people is a difficult task: there is no silver bullet for making the job easier. It is a complex decision with many dynamic variables to get right. Based on the experience of our industrial psychologists over the last 65 years, we have identified the factors least likely to predict success:

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Hiring Talent: What Makes a Bad hire? Hiring successful people on the job is a difficult and complex process.  It involves trying to predict, through some structured process, who matches the requirements of the role and who does not.  To make matters worse, the Harvard Business Review reported that only about one-third of employers are actually monitoring whether their hiringRead more

Do Your Employees Have a High Frustration Tolerance? In a recent article by PSP Principal Psychologist, Dr. Nicole Scott, we highlighted the elevated stress and pressure that exists in organizations today, which is leading to historical levels of employee burnout and turnover. As with most complex problems, there rarely is a “silver bullet” solution, but rather multiple levers that must

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High Employee Turnover: How Businesses Can Reduce it Employee turnover isn’t just on the rise, it is on fire.  In April of 2021, the US Department of Labor reported the highest recorded voluntary separation rate in history at 2.7%.  Then, just a few months later, in August, the US hit a new record of 2.9%.  September broke the record again

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Hire People Who Can Learn According to the NY Times, when Siemens Energy opened a gas turbine production plant in North Carolina, some 10,000 people showed up. But fewer than 15 percent of the applicants were able to pass a reading, writing and math screening test geared toward a ninth-grade education.  At John Deere dealerships, fixing tractors and grain harvesters

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