Skip to content
Technical and Systems Roles

Hire Technical Talent That Solves Problems and Keeps Systems Running

PSP Metrics helps organizations identify candidates who can think critically, troubleshoot effectively, and perform in complex technical environments from day one.

Talk with an expert Explore Roles
Solar technician in safety vest walking between rows of solar panels on a commercial rooftop installation. Wide view of an industrial textile manufacturing plant with a fabric dyeing and finishing production line processing red textile. Aerial top-down view of a distribution center with semi-trucks parked at loading docks and cars in the lot.
Built for Complex Environments

Where Problem-Solving and Precision Drive Performance

Technical roles require more than knowledge. They demand strong reasoning, attention to detail, and the ability to make sound decisions in complex, real-world situations.

PSP Metrics helps you evaluate how candidates think, analyze, and respond to challenges so you can hire individuals who will perform reliably in critical systems and technical roles.

Engineer wearing safety glasses closely inspecting precision industrial machinery in a workshop.
Proven Results

Real Outcomes You Can Measure

50%

Reduction in Turnover

93%

Above-Average Job Performance

115%

Sales Performance vs. Peers

900+

Organizations Served
Industry Challenges

Hiring for Roles Where Complexity Is the Standard

Technical roles often require fast problem-solving, precise execution, and the ability to interpret complex information under pressure.

  • Difficulty evaluating real problem-solving ability before hire

  • Candidates who interview well but struggle in real-world scenarios

  • High cost of mistakes in systems, data, or operations

  • Limited visibility into how candidates think and make decisions

Manufacturing technician operating a control panel on an automated industrial production line.
How PSP Metrics Helps

A Better Way to Evaluate Technical Talent

PSP Metrics evaluates candidates using a structured, whole-person approach tailored to technical roles and environments.

We go beyond credentials to measure how candidates analyze information, solve problems, and respond to real-world challenges.

How we support clients nationwide:

  • Assess logical and quantitative reasoning

  • Evaluate attention to detail and accuracy

  • Measure decision-making in complex scenarios

  • Reduce hiring risk with objective, data-backed insights

Industrial engineer working at a multi-monitor CAD workstation in a modern engineering design office.
Roles

Purpose-Built Assessments for Every Role

Each role is evaluated based on the specific skills, behaviors, and situations required for success on the job.

Software & Systems Specialist

Three engineers reviewing data on a laptop beside vehicle assembly stations in a clean automotive engineering facility.

Responsibilities

Monitor systems, analyze data, and troubleshoot technical issues to maintain performance and reliability.

What We Evaluate

Logical reasoning, attention to detail, and the ability to interpret data and identify issues.

Why It Matters

System performance depends on accurate decision-making. PSP Metrics helps identify candidates who can manage complexity and respond effectively.

Deeper Insights

Make Confident Decisions with Clear, Actionable Data

PSP Metrics provides structured insights that help you evaluate candidates consistently and objectively.

  • Overall fit scores to prioritize candidates

  • Competency-level insights to identify strengths and risks

  • Structured interview guides tied to job requirements

  • Consistent scoring across candidates

PSP Metrics competency fit scoring dashboard showing a technician candidate's strengths and weaknesses across categories like technical aptitude, problem solving, safety, and collaboration, with desktop and mobile views.

Trusted by organizations across energy, manufacturing, construction, and beyond

  • Duke Energy
  • Mitsubishi Electric
  • Cava Companies
  • PPL Electric Utilities
  • Alstom
  • Hunter Quinn Homes
  • PacifiCorp
  • Calgon Carbon
  • Risinger Build
  • PSEG
  • Gregory Industries
  • Griffin & Crane
Testimonials
The project with PSP Metrics showed that the Maintenance Technician assessment predicts numerous competencies critical to success in this role. The assessment is helping us drive better and more consistent hiring and it has also helped us create a more efficient and engaging process for candidates.

Luke Gould

Director of Talent Strategy, YES! Communities
Frequently Asked Questions

Have questions? We’ve got answers

Find answers to your questions about our service and industry options.

Still have questions?

We’re here to help every step of the way.

Get in touch
How is PSP Metrics assessment different from a typical technical screen?

Most technical screens measure what a candidate knows. PSP Metrics measures how they think, how they troubleshoot, and how they respond when systems behave unexpectedly. The result is a complete view of real-world technical capability, not just credentials.

Which roles does PSP Metrics support in technical and systems environments?
PSP Metrics supports a range of technical roles, including Software & Systems Specialists, Technical Analysts, Engineers, and IT / Systems Support. Each assessment is tailored to the specific demands of the role.
How does PSP Metrics evaluate problem-solving ability before hire?
Candidates work through realistic scenarios that mirror the kinds of issues they'd face on the job — ambiguous problems, incomplete information, and decisions with downstream consequences. The report shows how each candidate approached the problem, not just whether they arrived at an answer.
Can PSP Metrics help reduce costly mistakes in technical roles?
Yes. By evaluating analytical reasoning, attention to detail, and decision-making in complex scenarios, PSP Metrics helps identify candidates who are likely to operate accurately under pressure. Customers report meaningful reductions in turnover and stronger on-the-job performance.
Can the same assessment support development for existing technical staff?
Yes. Every report includes development insights — strengths to leverage and opportunity areas to coach — so the same tool supports onboarding, upskilling, and career growth for the team you already have.